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Exclusive: Meet The Brave Mumbai Air Hostess Who Ran Up 9 Floors To Battle a Fire

“While I have been part of several training sessions, standing in front of such an inferno was scary but I was able to think clearly and my training kicked in,” she says. In an interview that I had conducted with the crew of flight 9W 973, in which the quick thinking of the crew saved the life of a passenger who suffered a heart attack mid-flight, I remember that the importance of their training process was mentioned several times. ( More...

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