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Delta wants someone to pay for its losses in airport outage

The CEO of Delta Air Lines says the company will seek compensation for its losses after a power outage knocked out the Atlanta airport's power supply and also its backup electricity for about 11 hours Sunday. ( More...

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matt jensen 5
I have a hard time believing that the main power unit and the backup were in the same vault that caught fire. But kudos to Chick Fil A for opening on Sunday to serve hot meals to the stranded pax.
One sub station feeding airport. Not unusual. Substation blows. No power to airport. No generators that I know of. Any transfer switch would mostly likely be near the main. Shorter distance.
Jeff Perkins 2
It quickly becomes how many millions or billions do you spend trying prevent the loss of how many millions or billions. I mean people were upset, money was lost, but no one came close to dying. They got it back up in half a day. I'd say they did fine.
jbqwik 2
For sensitive infrastructure at least two seperate HV feeds are common, sometimes three for critical. Backup generator(s) are not usually so closely co-located to the feeds and transformers as to be exposed. And, modern gensets can be fully online within seconds.

Another scheme is to have the 'back-ups' running on-line as the primary source, and commercial ac as the secondary, or backup source. Not many do it that way anymore.
I digress..

As someone else said, the switchgear IS typically common to all sources. And, there's your potential single-point failure.

Rarely, do you see complex redundant switchgear schemes of the past, with parallel and isolatable networking. This scheme makes statisticians smirk and bean counters throw-up.

Critical loads usually have a third means of backup, usually some battery and inverter scheme, which can offer limited holdover. However, as the KW load increases any UPS worthy of more than a few minutes output becomes uber costly due to size and support.

Sorry for my long-winded dialog. Kinda bored I guess..
You make great points. Can you imagine the size of the UPS system to support Hart Field.
Not meaning to be critical to but Hospitals,jails,prisons and control systems such as air traffic control are critical systems not the terminals.
lyn williams 2
But I do so enjoy watching the Bean Counters Upchuck! It really gets interesting when they start squabbling over the big pieces.
patrick baker 4
delta ought to own standard loss of business revenue/business interruption insurance, so perhaps they ought to talk to their insurance broker. However, the airport authority of Atlanta may consider being more vigilant about providing consistent power to the tenants of Atlanta Hartsfield interational airport.
btweston 2
Oh, come on. You know what the insurance company is going to say? "Sue somebody," is what they're going to say.
Good luck with that one
Richard Loven 2
Things happen. Like an act of God. That is what most people use for an excuse when Weather etc. gets in the way. I am sure Delta has used that themselves in the past. It’s too bad about Delta and they aren’t going to collect from anyone.They will just have to get over it.
Burke Files 2
It is a big screw up for the Airlines and the Airport and the power company. All risk managers should look to single point concentrations of risk in all critical infrastructure. The primary power supply and the backup housed in the same vault is exactly one of those concentrations of risk. If all of these entities missed the concentration of risk - the first thing to do is to terminate your risk managers.

Any liability will go to what the airport and power company represented to the airlines and if there were errors of commission or omission.

The other problem is with the airport authority - the power is out and tens of thousands of people have no idea what to do - that is flat wrong. They should have had a business continuity plan in place to address just such failures. Can you in what a target something like that would have been like for terrorists. Management of the airport needs to be changed - NOW!
phil gibson 3
The fares are outrageous!!!
Crammed up cabins.
The good ol’ days are over. It’s all about the dollar!!!
Good luck with that. !!😹
john kilcher 2
Hmmm. let us think about WTC, 1,2 and 7 imploded by two commercial aircraft and then segue to fiasco, a back up unit stored in the same area as the primary unit.... go figure.
indy2001 2
After denying responsibility to untold thousands of passengers that it has let down over the years through cancelled/delayed flights, lost reservations, dirty aircraft, sullen employees who provide poor service, and so on, it looks like Delta is on the receiving end this time. Don't they have insurance to pay for these types of events?
jbqwik 1
i agree. It's hard to feel sorry for companies that only cherish themselves and the buck.
As for the thousands who suffered through delays it's business as usual.
william baker 0
Don’t forget how many companies they ya e run out of business just to make a buck. May I mention Pan Am when they took a loan from delta to stay flying then delta said nope we aren’t helping any more but you can give us your Atlantic routes to us. We will fly them!!! It’s time delta gets stood up to and starts getting what they give.
gary mitchell 1
That's what insurance is for. The tax payers pay through the nose giving you a place to operate. Sometimes crap happens, live with it.
GraemeSmith 1
Sue the rats that "chawed" on the cables...... :-)
Is anyone else thinking what I am thinking? KATL is a major airport in the US, THE biggest airport in the world...and no one thought of this as a possible risk? I am a lowly system engineer for a small power company in Florida and we have redundancy for this kind of scenario at all levels. Our emergency PDUs are offsite, our servers are in on a second other words...we have thought about various scenarios for fault tolerance. When I saw this on the news my jaw dropped!
Tim Payne 1
I think the thing that did in ATL was that they ran the power and the backup power all through the same power vault. Now, this may have been necessary to get from place to place in the terminals, but they should have had fire suppression systems in those vaults and they should have located the wiring far enough away that a fire in one wouldn't impact the other before the suppression kicked in.

Remember, critical systems all stayed up (tower, field lighting, etc), but they didn't think about the regular old outlets throughout the terminal that run all of the gates.
Robert Huff 1
And Stockholders who were dismissed when Delta filed bankruptcy want their compensation for the stock that was suddenly worthless. (now that delta is turning massive profits and in all fairness those who bankrolled Delta many years ago deserve more than what they got)
KatzyBaby 1
This is simply the cost of doing business. It is also the cost of being a human. Things happen, accidents happen, unplanned events happen. No one can get special compensation for all the untimely occurrences. I'm flying Delta in 2 weeks, on each flight, I will donate them a penny, to help them recover from whatever they think they lost in Atlanta. Every flyer should do that and see just how much the public thinks they should be reimbursed. However, I feel that should really go to the customers who lost a lot more than Delta.
Dave Lloyd 3
I wouldn't donate even a penny to that airline! Suck it up, Delta!
Your customers are really the ones that lost!
jagerardi 1
Yeah: good luck with that. How many people do you think were compensated when Hurricane Irma wiped out power for most of the Southeast? Think Georgia Power is willing to pay me or anyone else for a refrigerator full of food I had to throw out?

Captaindl 1
OMG, that is hysterical unless you are a stockholder and just realized your CEO was going to throw millions out the window on a loser lawsuit. Stuff happens, move on and get back to making money, Ed. I'm wondering if Big Ed graduated from the University of Fingerpointing in DC, just curious.
FlyBoyDC10 1
Say DELTA......Sometime you eat the bird, and sometime, the bird eats you!
Neither the airport or the electric company can be held liable for the outage. I am sure ATC had a genset that worked properly. Also an airport that size would have to have several massive generators to operated all their systems. I have wired several airports and the only genset I remember was for the exhaust fan for a paint storage room. The transfer switch was manual not auto.
fernando kosop -2
bill it to Santa!!!!!! come on Delta!!!!! suck it!!!!
btweston 2
...What? Exclamation mark exclamation mark exclamation mark exclamation mark?
Dave Mathes 2 least it wasn't all in CAPS.......
Kevin Haiduk -1
Is Delta going to throw their stranded passengers a bone?
Captaindl 1
Surely you jest. Actually, I have a different comeback but they won't let me say it here.
David Stark -1
Maybe he can sue whoever was operating the Sun that day.

The outage occurred during a geomagnetic storm caused by solar events. Such outages are frequent enough to be generally predictable.

Backup power, multiple sources, physically distributed infrastructure? Even a multi-state power grid is a dot on the surface of the Earth compared to the source of the energy in the atmosphere. Such systems have been knocked out by solar activity already.

No mention of this in the news, of course. The Global Warming/Climate Change hoaxers don't want anybody looking away from human activity for explanations.
Rich Boddy 2 can't be serious. Can you?
David Stark 0
Serious as death, which millions will face if we don't respond correctly to what the Sun is doing.

There is plenty of documentation about the collapse of the hoax and the data tampering that is supporting it. Don't let CNN, MSNBC, Al Gore and George Soros (among several others) do your research for you.
Dave Mathes -1
....ok, here's what happened.....a couple of days ago, while passing through the TSA physical abuse area after receiving a surgical clensing from head to toe with explosive reactive handi-wipes and being asked if I was aware that I had a metal bone in my arm I was told that the expresso machine I was carrying could not go through the 'x-ray on a belt' because one of my traveling companions had thought it funny to put a "THIS END UP ONLY" sticker on the side of the coffee maker while I left it unattended outside a toilet stall I was utilizing. Now, since it could not be shipped with checked baggage because it was not enclosed in a TSA approved shipping container with a TSA approved lock (not enclosed at all fits into that category) it would not accompany me any further on my journey. As anyone will attest, the TSA has an outstanding record of returning conficated items, so I said "well, if you're going to get all nutted up about it, just keep it and I'll pick it up in the lost and found on the return trip"....and with a gleam in his eye that would make Santa proud, the TSA guy said "sure"!....Later, I wondered if he gave any thought to the odd looking recepticle when he plugged it in to make some custom Costa Rican brew he'd conficated earlier.
To get a really sharp cup of Joe you need to vaporize the water almost instantly and that requires some creative rewiring of the heating unit along with a some of additional coil packs and a few capacitors and stuff....anyway, it may or may not have been a little more the the airport grid could happens just like that sometimes but I hope you all have a Merry Christmas....


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