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— — - I was on this SW flight 08-27-16 KMYS TO KMCO, lost engine diverted to KPNS. I have been trying to find out the cause of malfunction since it happened but in typical airline arrogance Southwest does not have time to answer a simple question from a customer.
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Submitted

I was on this SW flight 08-27-16 KMYS TO KMCO, lost engine diverted to KPNS. I have been trying to find out the cause of malfunction since it happened but in typical airline arrogance Southwest does not have time to answer a simple question from a customer.

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