Kansai International: The airport that’s never lost a passenger’s bag

TOKYO — One of the many things we love about Japan is its amazing customer service, from intelligent packing to omnipresent station attendants who pop out of the walls to help you. So we weren’t too surprised to hear that an airport in Japan has been judged to be the best airport in the world for baggage handling. And the details of the top-notch service that helped Kansai International Airport clinch the title are really quite impressive. For starters, the Osaka airport hasn’t lost a single… (www.japantoday.com) More...